I have worked with Preferred Flooring twice now. New carpet 3 1/2 years ago and recently changing a room... read moreI have worked with Preferred Flooring twice now. New carpet 3 1/2 years ago and recently changing a room from carpet to wood flooring and refinishing wood floors. I found the entire experience painless. The women at Preferred flooring were easy to work with. We communicated not only in person but by email and phone. Kim Miller came to my house to measure, arriving when stated and wasting very little time getting her job done. The crews both carpet and wood floor guys were punctual and very professional, did a great job. I wish y'all could see my wood floors today, beautiful!! read less

I cannot recommend Scott and his team at Preferred highly enough! They replaced all the hardwoods in our home... read moreI cannot recommend Scott and his team at Preferred highly enough! They replaced all the hardwoods in our home (including sanding and staining the stair risers to match), and added LVP and tile in our basement. The work is exceptional, their prices are reasonable and their friendliness and customer focus can't be beat. I visited several local flooring companies before Preferred, including the ones "everyone" uses and none of them came close to making me feel as welcome and valued as they have. Go visit them today - you will be glad you did!! read less

We recently built a house and had a wonderful experience working withTricia and Kim. They helped us select beautiful tile... read moreWe recently built a house and had a wonderful experience working withTricia and Kim. They helped us select beautiful tile for our kitchen, baths, fireplace andlaundry room. Our budget was respected, and we were shown numerous options. We also had them install hardwood flooring throughout the house. We love it all and had the best time working with this company. We could not be happier. Friends and family have given us so many compliments on the tile and flooring. It all came together with Kim and Tricia's expert advice. Highly recommend!! read less

I'm a designer, and I have worked with Preferred since 2006. They are friendly, accommodating, knowledgeable, and have over... read moreI'm a designer, and I have worked with Preferred since 2006. They are friendly, accommodating, knowledgeable, and have over 25 years experience. I have used them countless times and highly recommend them. read less

I have used Preferred Flooring for tile. Backsplash kitchen and bathroom. I found the variety on tile good and a... read moreI have used Preferred Flooring for tile. Backsplash kitchen and bathroom. I found the variety on tile good and a very family staff. Denise was very helpful in selecting the tile for both projects and she ensured I had all the right material to complete the projects. I plan to use preferred flooring for master bathroom remodel . Sean G. Raleigh NC read less

Jeff was absolutely amazing!! He took the time to help me pick the perfect carpet for our new home. ... read moreJeff was absolutely amazing!! He took the time to help me pick the perfect carpet for our new home. He was able articulate what I wanted and then provide me the best color option. We could not be happier with the carpet choice!! Jeff even followed up today to ensure that we were completely satisfied with the install and most of all the quality and color of the carpet after install!! Thank you, Jeff!!! Tammy C. read less