It has been a pleasure working with the ladies and gentlemen at Preferred Flooring. I have personally sent my clients... read moreIt has been a pleasure working with the ladies and gentlemen at Preferred Flooring. I have personally sent my clients to their home base store in Raleigh to make selections for projects in other cities on the Crystal Coast damaged by Hurricane Florence. The owner saw the potential need for a satellite store as well as personal attention and onsite inspections to assist our team and our clients in making a quicker and convenient decision for their flooring and tile needs. I would recommend Preferred Flooring for all my flooring needs. read less

Prompt estimate and a seamless install. Would work with Preferred again

Preferred Flooring staff was fantastic to work with. I benefited from the staff's design sense and the installer was quick,... read morePreferred Flooring staff was fantastic to work with. I benefited from the staff's design sense and the installer was quick, professional and friendly. Overall, the floor color and quality turned out great thanks to their help. read less

Great selection of flooring options. Excellent, friendly custom service. Nice to work with. Would definitely use again for flooring needs

We replaced our carpet upstairs everywhere with engineered hardwoods to match our downstairs. I got five estimates and Jeff... read moreWe replaced our carpet upstairs everywhere with engineered hardwoods to match our downstairs. I got five estimates and Jeff was the most responsive and helpful with a great price. I never like to go with the lowest, but they were extremely close and had better reviews.I am extremely glad I did. The install took 2.5 days, there were 3-6 guys at any given time here working. They were all extremely polite and even played with my kids and learned their names. Very very happy customer. Referred them to my neighbor two doors already.Jeff Parker makes sure you are taken care of and happy. I was a difficult person to work with, very inpatient during install process, he was always extremely responsive and concerned even when I was just jumping the gun. There are messes during the install, like the glue they used, and I just needed to wait for them to finish and get to the clean up phase for everything to be taken care of. They left it like they found it...maybe a little cleaner, did I mention I have a 4 and 5 year old? read less

Worked with Jeff Parker on the installation of new red oak hardwood flooring for my kitchen and pantry (240 sq... read moreWorked with Jeff Parker on the installation of new red oak hardwood flooring for my kitchen and pantry (240 sq ft). Previously had linoleum in the kitchen, and his crew did a fantastic job of seamlessly weaving in the new hardwood with the rest of the existing hardwood throughout the first floor. We opted to have everything sanded down together (900 sq ft) and oil based poly coating. We wanted a more natural look so did not have the floors stained. We love the way everything came out and couldn’t be happier. Jeff was easy to talk to, easy to work with, responsive, and materials and crews showed up on schedule. Would highly recommend Preferred Flooring for your hardwood project. read less