Everyone was great throughout the entire process. Very helpful with selecting a color and pattern for the stair runner. Since we were dealing with a safety issue, they were able to expedite the installation and help get our lives back to normal sooner than we expected.
I emailed a drawing of our large room and asked for a quote to match carpet used in other rooms of our house. The work was scheduled, and the installers were quick and professional. From start to finish we have been very pleased with our experience with Preferred Flooring.
We've used Preferred Flooring for multiple projects in both our own home and 2nd home for many years. We've always found them to be helpful and knowledgeable in finding the best material and design to fit our needs. Their installers arrive on schedule and go above and beyond to assure a good finished product. We highly recommend, and will continue to use, Preferred Flooring because of their variety of selection, reasonable cost, commitment to customer service, and excellent interior design contributions.
Clean, well lit and well stocked showroom. Knowledgeable and timely staff with great follow up and recommendations. Installers were quick, thorough and professional.